Negotiation and follow-up on the cost of sending samples in foreign trade?

       Regarding the issue of sample delivery, too many people have been asked on the Internet, and there is no good way. This is an unsolvable and irregular problem. Recently I saw the Internet In the last post, people who ask for samples for free and don’t pay the express fee are directly regarded as scammers. I don’t agree with this view, because I have a few customers that are here.Yes, an Indian customer negotiated through free samples!

Simply analyze a few points:

 1. The nature of the sample. Some products are toys and clothes, which can be played and worn, but for some chemical products, what are they used for?

 2. Cost. Everything has a cost. You can spend one hundred and two hundred thousand for advertising. It is not an immediate effect. A small sample, a few hundred yuan is not willing to spend?

3. Inferring the customer's psychology can be judged from the customer's various behaviors, but it cannot be judged only from the surface behavior, nor can it be judged from a fragment alone.

      Some customers are very large and strong. They just don't pay sample fees or express delivery fees, but they are indeed very large customers.

       I will try my best. If the other party really doesn't want to pay, I will post it for free. Sometimes the product samples I make are not worth a few dollars, hundreds of dollars and more than ten dollars.

       If the courier fee is really not paid by the other party, we value the other party’s strength and will send it for free.

       Some customers didn’t want to pay the sample fee and told you to make up for it after the order was issued, but you still don’t believe that the other party is a real purchaser, thinking that the other party is a liar.

The psychology of users is not just a question of money, but the harm caused by not being trusted is even greater. Therefore, many customers got samples, paid for them, and disappeared!

       This is a contradictory issue. I also hope that customers will have a courier fee, sample fee, and happy customers also have it, but most of them want to get it for free.

A liar? Then I can't do foreign trade; give it to him directly for free? I always feel at a disadvantage, so I desperately find various reasons to persuade customers, hoping that they can

A little bit, to show sincerity, there are more losers and fewer winners!

       Therefore, it is unreasonable to simply ask for samples for free and not to pay courier fees to speculate whether the customer is a liar. Whether the order can be traded does not depend on how to send the samples, but on the judgment before sending the samples and the tracking after sending the samples.

   1

judgment

        Since the judgment is right and wrong, we can only say that we will try our best to judge based on the communication with customers and exchanges.

   1. The customer's understanding of the product.

   2. Is it possible to find out whether the customer actually has purchase information or the operating information of the website?

   3. If the customer does not have the first two points, you should ask carefully whether you use it yourself or an intermediary, how much the end customer uses, what parameters are required, etc., and confirm that what the other party needs is really yours This is especially true for products, chemical customers.