Frequently Asked Questions

Our products are made of mainstream compliant biodegradable materials, including pure PLA (polylactic acid), PBAT + PLA blended modified materials, and plant fiber materials. All the raw materials are renewable, non-toxic, harmless, and can be composted and degraded. They are suitable for various environmental protection procurement needs.

We select materials that comply with EN 13432 (09-2000): and EN 16785-1:2015

The bio-based content certification scheme (2016-11) certification or testing

Yes. All food contact products comply with: FDA regulations under 21 CFR (Code of Federal Regulations)—covering materials that come into direct contact with food, and EU Regulation EC 1935/2004—applicable to food contact materials for the European market

We support full custom logo and pattern printing services. Available crafts: multi-color silk screen printing, hot stamping gold/silver, pad printing and embossed logos. Eco-friendly food-grade ink is safe for food contact. We print brand logos, cartoon patterns, brand slogans and gradient graphics on cups, lids and tableware. Printing sampling is available for small test orders on stock molds or newly customized molds.

Shenzhen Kanghao Industrial provides full ODM mold customization for plastic cups, food containers and tableware. We own independent injection mold workshop, covering drawing evaluation, 3D modeling, mold design, steel mold making, trial sampling, mold revision and long-term mold maintenance. We adjust product size, thickness and shape for PLA, PP, coffee fiber and bamboo fiber food-grade eco materials, supporting full one-stop new product development from mold to mass production.

One-stop packaging customization is available, including custom color boxes, gift boxes, kraft paper boxes, adhesive stickers and shipping carton printing. We support custom sizes, 4-color printing, lamination, hot stamping and UV embossing. All packaging can be printed with brand logos, product specifications and export certification marks to meet cross-border e-commerce, supermarket and catering brand packaging demands.

It is up to the material use. If 100% plastic like PP or 100% PLA, it is okay to match the color based on Pantone number. If use plant fiber like wheatstraw, bamboo fiber, coffee grounds, etc to make the bento box and tumbler, cups, mugs, because of the nature color of plant fiber like beige, grey, brown, etc, there will be limitation on customize the colors. Please contact us with profession suggestions based on your detailed projects.

We accept the following payment methods:

• T/T (Telegraphic Transfer) — bank wire transfer, our most common method
• PayPal — for orders under $5,000 (convenient for first-time buyers)
• Western Union — for small and urgent payments

Standard payment terms: 30% deposit to start production + 70% balance before shipment. For established customers with good credit history, we can offer Net 30 terms on repeat orders.

It depends on the delivery method and countries you are in. E.g: if by express courier, it normally take approx 3-8 work days; if by air cargo, it takes approx 6-12 work days; if by sea, it takes approx 20-50 work days, it depends on where you are. You can contact us for more details.

We offer express courier, air cargo, train cargo, sea cargo, etc, it depends on the production quantity, delivery budget and expected receiving date.

Yes, we ship the product to over 50+ countries worldwide